Frequently Asked Questions
You May:
Search our FREE online databases for Vital Records, Historical Records and Other Records, and request ‘FOR FEE’ historical records including vital records and items featuring your ancestor such as “News Articles’ or Book Citations, Photographs and much more..
- Request (for fee) information/transcriptions via our databases
- Request a “Comprehensive Search” — We Research your Ancestor; once the search is complete we provide a simple genealogy report detailing the type of records reviewed and their content (this includes vital, census, passenger, passport and numerous other records found)
Note: Copies of historical records are included with the search however, may be purchased separately.
- Purchase for fee records (census, slave records and other items to be delivered to your inbox) from our SHOP
- Purchase and instantly access (for fee) records from our Digital Downloads page (including Foreigner files of those whom arrived in Puerto Rico during the 19th century.
- You may also leave a testimonial, or volunteer and/or donate
Please read our terms for purchasing records prior to utilizing our services. Terms
Contact us.
Simply search the database utilizing the “Search” page locate a document of interest, Request (for fee) document information (transcription) or Request (for fee) “Copies” of the original historical record or citation (digital copy of page in book, magazine and newspaper or photograph) document by simply submitting a request. Your record information and/or copies of a historical record will be Emailed to you within 3 business days.
- Please read our terms for purchasing records prior to utilizing our services. Terms
Simply search the database utilizing the “Vital Records Search” page, locate a document of interest, Request (for fee) document information (transcription). Copies of actual vital documents are not included with this service and must be purchased separately. Method of purchase will be sent along with your transcription. Your record information (transcription) will be Emailed to you within 3 business days.
- Please read our terms for purchasing records prior to utilizing our services. Terms
A comprehensive Search means you have requested a search regarding your ancestor. Our knowledgeable expert researchers search every record available (over 4 million records). We will notify you via Email with results as to what records were found and available. Simply access the “Search Help” page, fill out the form, pay for your search, and Email your request to Archivespuertorico.com. Your results will be on their way via Email within 7 to 28 business days and will include a report of findings and content information. The search is informational, historical records found will be referenced, however copies of historical records are not included with the search and must be purchased separately. This service is nonrefundable, while we search millions of records, we do not guarantee a specific find, though 98% of searches yield favorable results. Archivespuertorico.com makes every effort to find records by utilizing expert and skilled techniques, as well as special collection records for findings. Read our testimonials and what our customers are saying.
- Please see “Reasons why an ancestor record may not be found” on the “FAQ’s” page for more information.
Please read our terms for purchasing records prior to utilizing our services. Terms
This all depends on the type of document/information available and the type of information you have requested. We offer “for fee”, a transcription of a record. We also offer “for fee”, digital copies of the actual historical records.
- When information is ordered, a transcription of the information on the document will be made available to you via Email.
- When a document copy is ordered, a digital copy of the historical document will be made available to you via Email.
- If the record is a photograph, be sure to order a “RECORD” Not a transcription. A digital copy of the photograph will be made available to you via Email. If the record is biographical, a digital copy of the page in the book, magazine, newspaper or other will be made available to you via Email when not ordering a transcription.
Please read our terms for purchasing records prior to utilizing our services. Terms
Chances are that you may find records you did not know existed. Here, you will not have to commit to expensive yearly subscriptions fees, options include buying only what you want. It’s simple, fast and easy to use, all from the comfort of your home. Additionally, if you do not find a record, Archivespuertorico.com offers private comprehensive search options. We will make every effort to find it for you. We eliminate the need to travel to history centers, libraries and other archiving entities. No need to spend hours manually researching microfilm. Our collection features items not found anywhere on the web. See what our customers are saying Please read our terms for purchasing records prior to utilizing our services. Terms
We currently accept online PayPal payments, PayPal invoicing and Credit Card payments. Money Order payments are accepted for those who require special search services, the Archivespuertorico.com team will happily provide document, order process, pricing and information upon request. “Search” services results will be emailed to you within 7-28 business days. Database “Request ” Services will be emailed to you within 3 business days. When purchsing items from the ‘Shop’ orders will be delivered within 3 business days. When purchasing ‘Digital Downloads, you will download those instantly to your machine upon submitting payment. Please read our terms for purchasing records prior to utilizing our services. Terms
Document prices vary. The service provides affordable online (one time) options. Requesting information and private searches are cost effective as well. Please visit the pages of interest for pricing. If you have other questions regarding pricing the Archivespuertorico.com team will happily provide document, order process, pricing and information upon request.
- General rates:
- Information Request from our Database $5.00.
- Digital copies of records from our Database $10.00.
- Records Online $8.00 – $30.00 (Depends on Document or File).
- Comprehensive Search Service $40.00
- Birth, Death, Matrimony and Baptism records LOOKUP (transcription) $5.00.
- Vital Records cost $15.00 per copy.
- Record prices in the SHOP vary, a price list is included on the page
Digital Vital records may be ordered via special order @ $15.00 each. Please read our terms for purchasing records prior to utilizing our services. Terms
Our service will never misrepresent the condition of a document. The service will ensure to notify you with an accurate description of the condition of the document if requested. If you decide to purchase the document it means that you have understood and accepted the terms of purchase. Once a document has been received and viewed it has become nonrefundable. Refunds will NOT be honored on viewed non-tangible items. We do understand that human error is inevitable, therefore in some instances we do provide special circumstance refunds, such as, an “Online” document file hosted with an incorrect ancestor name. files no longer available or incorrectly indexed or duplicates ordered in error by customer; these are some examples where a refund will be honored.
- We urge you to read the “ABOUT” AND “HOW TO SEARCH” information pages associated with all online records before utilizing the service.
Please read our terms for purchasing records prior to utilizing our services. Terms
You May find records featuring your ancestor and for Request on our database as follows:
- Your Ancestor in Book Citations
- Your ancestor in School or other yearbooks
- Your Ancestor in News Articles
- Your Ancestor in Magazines
- Your Ancestor in Census Records prior to 1910 (dates vary)
- Your Ancestor in Passport Records
- Your Ancestor in Passenger Records
- Your Ancestor in Foreigner files and Records and List
- Your Ancestor in Nationality Records
- Your Ancestor Photograph
- Your Ancestor Identification Cards (vary)
- Your Ancestor in School Records
- Your Ancestor in Military Records
- Your Ancestor in Obituaries
- Your ancestor in Slave Records
- and Much More!
Visit our Sample Documents page for more information. Vital records, such as, birth, baptismal, matrimony and death may be searched for in the “Vital Records Search” service page or may be ordered via a comprehensive search here. Please read our terms for purchasing records prior to utilizing our services. Terms
The condition of a document/record may range from excellent to damaged, condition depends on age and preservation by archiving agency/entity. Most documents are clear legible and in very good condition. Occasionally our database holds names for documents which are partially viewable, this means they are badly damaged but vital parts of the record are viewable. Upon request, the Archivespuertorico.com team will happily provide document condition information. Please read our terms for purchasing records prior to utilizing our services. Terms
Most of the records we access are held in Government Archives. Other records held in our archives derive from our private collections, private collections on loan and/or donated material used with permission from our donors.
Generally, birth, death, matrimony, and baptismal records hold much vital information. Passports, Identification cards, Foreigner records, Royal Decree records, and many other records hold much vital information as well. “List” records mostly serve as evidence of the existence of an ancestor; biographical records may include a photograph in the contents. Some records hold a physical description of an ancestor, or personal information. All records to some degree hold invaluable information about ancestors and the lives they lived not limited to personal details.
The service is in early developmental stages, future web site enhancements will follow and will allow for more online options. Your donations are crucial in implementing future enhancements. Volunteers are also needed for indexing records. Please consider volunteering and donating to ensure rapid service growth.
You should begin by utilizing the Database Search Tips help page, understanding how to search the database will enhance the possibility for a find. Alternatively, you may request a (for fee) comprehensive private genealogical search by accessing the Request Search help form.
Yes, simply request help by filling out the (for fee) Request Search help form. Archivespuertorico.com will perform a comprehensive search. Results will be Emailed to you within 7 to 28 business days. The search service is an informational search service. Historical documents found will be referenced and content detail will be provided however copies of historical records are not included with the search and must be purchased separately. Please read our terms for purchasing records prior to utilizing our services. Terms
You should expect a response within 3 business days. Business days are Monday-Friday from 9:00 am to 5:00pm. Be sure to check your spam folder if records are not received within 3 business days.
You should expect a response within 7- 28 business days. Business days are Monday-Friday from 9:00 am to 5:00 pm. Be sure to check your spam folder if records not received within 28 business days.
You should expect a response within 3 business days. Business days are Monday-Friday from 9:00 am to 5:00pm. Be sure to check your spam folder if records are not received within 3 business days.
Most documents are written in Spanish language, other documents such as census records for the years 1910-1950 are written in English (USA Created). The language of a document depends on the group of records found and the country of document creation. Royal Decree documents include records in Spanish; other documents found in those files may include a document written in the language of the country of origin of the ancestor.
We currently do not offer Translation services. We do warn that some documents may be handwritten in the language of the country of origin of the ancestor. Deciphering handwriting, language and content information may require careful examination and will be entirely up to you. We hope to be able to offer these services in the future.
Brief transcription services are available when purchased from the database “Request” Service or the “Vital” Records database “Request” service. We currently do not offer Transcription services for other records. We do warn that some documents may be handwritten in the language of the country of origin of the ancestor. Deciphering handwriting, language and content information may require careful examination and will be entirely up to you.
Not all ancestors in Puerto Rico were documented. Occasionally, Puerto Rican ancestor births were registered later in life. Not all ancestors legally wed their mate therefore matrimony records may not be available for some ancestors, additionally, surnames were misspelled, thus creating a challenge when searching ancestor records. Surnames were occasionally transposed or altogether omitted, this not so uncommon practice occurred occasionally when a person was adopted without legal issue. These are just a few reasons why finding ancestor records may at times be challenging.
You may search the “Vital” records database and order a transcription of a record. If a record is not found on the “Vitals” database you may contact us for a lookup. we will advise whether we have the record you seek.
We are looking forward to offering users more enhanced Online options and Records, Free Stuff, New Records Alerts, Transcription and Translation Services, More Shop options, and a Digital Library, Archivespuertorico.com will be coming soon ‘En Español” and we seek to provide overall Site Enhancements, Resources and Tools.
Please help us accomplish our goals by donating and volunteering indexing services!
Yes, we accept genealogical material and monetary donations. We encourage you to contact us for more information. Contact Us HERE
Baptismal Certificate, Birth Certificate, Census Records, Death Certificate, Funeral Cards, Letters, Marriage Certificate, News Articles, Newspapers, Magazines, Photographs Rare Books and Yearbooks anything of genealogical value and Monetary Support.
et us know how you can help by contacting us HERE.
Your generous donations help:
- Purchase new records
- Index records, thereby increasing the probability for users to find ancestor documentation
- Help pay for site enhancements providing a better experience for all users
- Help keep the service online
Please consider donating today.
Upon approval by the Archivespuertorico.com Team your donation will be hosted on our site for others to view and enjoy. Your name will appear on our contributors list unless you prefer to remain anonymous. When you donate material, you do so in agreement to allow archivespuertorico.com to host files online with your permission for all to enjoy. For more information, please read our terms of use and donor agreement prior to making a donation.
Your monetary donation will pay for indexing services, purchasing new records, site improvements and enhanced resources and tools. Your donations will provide a better online experience for users to enjoy.
Let us know how you can help by Contacting Us HERE.
Your Suggestions, Ideas, Comments and Questions are always welcomed! Contact Us HERE
While me make every effort to ensure non infringement on copyrights, if you believe that we are in violation please contact us HERE. Please type the word Copyrights in the subject field.
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